NOKL Privacy Policy

NOKL is wholly owned and operated by NOKL LLC, a Virginia limited liability company located at 3701 Pender Drive, Suite 400, Fairfax, VA 22030, United States. DATA WE COLLECT AND HOW WE USE IT: Customer is identified by Registration Form, which is filled out by Customer when installing NOKL products. Personal data of Customers that install NOKL software is stored on NOKL LLC servers in the data center located in USA. NOKL LLC collects Email, Phone Number, Full Name for for the purpose of account management and user support. NOKL LLC collects Email, Phone Number, Full Name, Address and Credit Card Number for payment processing: making purchases, refunds and chargebacks, activation and reactivation of NOKL licenses. NOKL LLC collects Product Name, Full Name (as recorded in payment / license management system), Order ID (as recorded in payment / license management system), Email (as recorded in payment / license management system), Unique ID (GUID), Computer ID (generated via one-way function from some of the computer attributes), Disk ID (generated via one-way function from Disk ID of a system disk) for license activation and periodic license check. NOKL LLC collects Product Version, Internet Explorer Version, OS Version, Full Name (as recorded in payment / license management system), Email (as recorded in payment / license management system), Number of NOKL Jobs, Product Executable File name during product auto-update. User needs to opt-in to use that option. NOKL LLC only uses minimum of user data necessary to manage user account or to process payment. No other information is collected. HOW WE SHARE YOUR DATA: NOKL LLC will not send personal data stored on NOKL LLC servers to other companies or individuals, except for cases when sending of such data is required by NOKL LLC business processes. NOKL LLC discloses Email, Full Name, Phone Number and Address to Stripe which is a redit card processor. MARKETING: NOKL LLC will send infrequent product update newsletters and promotional offers to the email and postal addresses stored by NOKL LLC, but Customer shall have an option to unsubscribe from such email newsletters and offers. NOKL LLC will also present infrequent offers of NOKL LLC and 3rd party software on post-update web page that is shown when user installs new version of NOKL. FOR EU AND SWISS INDIVIDUALS: PRIVACY SHIELD NOTICE FOR PERSONAL DATA TRANSFERS TO THE UNITED STATES NOKL LLC complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries (and Iceland, Liechtenstein, and Norway) and Switzerland transferred to the United States pursuant to Privacy Shield. NOKL LLC has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/ With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, NOKL LLC is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission. Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also may correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to gdpr@nokl.com. If requested to remove data, we will respond within a reasonable time frame. We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to gdpr@nokl.com. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. NOKL LLC's accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, NOKL LLC remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless NOKL LLC proves that it is not responsible for the event giving rise to the damage. In compliance with the Privacy Shield Principles, NOKL LLC commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact NOKL LLC by email at gdpr@nokl.com or via post at: NOKL LLC - Privacy Officer 3701 Pender Drive, Suite 400 Fairfax, VA 22030 USA NOKL LLC has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you. If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction ** TERMS OF USE ** ONLINE LICENSE ACTIVATION AND MONITORING: Customer hereby agrees to Online License Activation and Monitoring process for all NOKL licenses (Personal, Enterprise, Subscription-Based). In this process NOKL checks the validity of Customer's NOKL license by contacting the NOKL LLC server at *.nokl.com via the Internet and sending data that uniquely identifies Customer's computer. Customer also agrees that Online Activation and Monitoring will be used to enforce provisions of this Agreement. TRANSMISSION OF DATA IN AUTOUPDATE: NOKL automatically checks NOKL LLC's server www.nokl.com for new versions and security patches approximately once a day. If it finds a version that is newer than the version that is currently installed, NOKL will suggest that Customer upgrades to the more recent version. The checking of new version results in various data related to computer and license to be transmitted to NOKL LLC server and maybe stored on this server. Customer hereby allows such data transmissions to occur. NOKL CONNECT DATA: Customers hereby agree that NOKL LLC shall collect data needed for arranging TCP/IP or UDP connection between Customer's computers. Collected data shall include IP addresses, port numbers and other technical data that can be used in arranging connection. Customer also agrees that anybody who comes in possession of Customer's NOKL Connect credentials shall be able to download files from Customer's computer and upload files to Customer's Computer where NOKL Connect is enabled. Therefore Customer agrees to keep NOKL credentials secret and not to divulge them to third parties. NOKL LLC shall not be held liable for break-ins to Customer computer via NOKL account. NOKL WEB SITE: By using our website, Customer acknowledges that NOKL web site may use cookies to track users, and that NOKL affiliates and advertisers may also use cookies for tracking purposes. NOKL Web Site may utilize Google Analytics features, including Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting and Customer consents to this. GOOGLE provides a complete privacy policy and instructions on opting out of Google Analytics here.